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Main Services Page :: 24-hour Family Helpline :: Children's & Youth Programming :: Core Services :: Preventive Services :: Specialized Programs :: Support Services

Our Family Helpline is the access point to all services provided by the Family Help Center. Frustrated parents and caregivers can pick up the phone at any hour of the day or night (24 hours a day, 365 days a year) and find an understanding listener at the other end of the line (892-2172). Callers are assured that they may remain anonymous - our goal is to provide information that will help address whatever it was that initiated the call - providing services that provide immediate response to their needs - no waiting list, no fee.

Our Family Helpline also provides immediate access to services provided through our many contracts with Erie County. We are not your normal 9 to 5 Agency - we are there to provide services that keep children safe - 24 hours a day, 365 days a year.




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