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Joan A. Male Family Support Center
Joan A. Male Family Support Center Joan A. Male Family Support Center
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Main Services Page :: 24-hour Parent Help-Line :: Children's Programming :: Core Services :: Preventive Services :: Specialized Programs :: Support Services

Joan A. Male Family Support Center contracts with Erie County Department of Social Services (ECDSS) to provide preventive services to families to ensure the safety of their children, avert a family breakdown that will result in out-of-home placement and expedite the reunification of families whose child(ren) have been placed in foster care.


ASAP Intensive Home-Based Services
This specialized program serves substance abusing families identified by ECDSS as being in severe crisis and at immediate risk of out-of-home placement of their children. Based on the nationally recognized Home Builders Model, intervention is short-term (12 to 15 weeks) and provides 24-hour response to families. The social worker is on 24-hour call to families via phone and face-to-face contact. The social worker carries only two cases at a time to ensure that each family receives at least 12 to 15 hours of face-to-face service every week, and is seen 7 days a week.


Intensive Home-Based Services (IHBS)
This shorter term, intensive intervention (6 – 8 weeks) also provides 24-hour response to families identified by ECDSS as being in severe crisis and at immediate risk of out-of-home placement of their children. The social worker carries only two cases at a time to ensure that each family receives at least 10 to 12 hours of face-to-face service per week and is seen 7 days a week.


Traditional Preventive Services
This comprehensive, family-centered program provides clinical, supportive, and concrete services to address individual needs of families and children who are in crisis and at risk of out-of-home placement. A variety of group and therapeutic activities enhance the home-based services. Families receive 2–4 hours of one-to-one services per week for 6 to 12 months. Program staff are available 24 hours a day, every day, via the
Parent Help-Line (892-2172).



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