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Joan A. Male Family Support Center
Joan A. Male Family Support Center Joan A. Male Family Support Center
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Main Services Page :: 24-hour Parent Help-Line :: Children's Programming :: Core Services :: Preventive Services :: Specialized Programs :: Support Services

Educational Support Programs (ESP)
  • Adolescent Outpatient Treatment Program
    This is a new outpatient alcohol and substance abuse treatment program for adolescents in the City of Buffalo run by Lakeshore Behavior Health. Joan A. Male Family Support Center will work in partnership with other community agencies to provide services that include both substance abuse treatment and community support services to ensure recovery from substance abuse, improved individual and family functioning, and pro-social involvement in the community. Our services will be provided by Educational Advocates who work as part of the team located at two locations, one on Buffalo's East Side and another on Buffalo’s West Side. The goal of the Educational Advocate is to identify educational related problems and barriers the adolescent may experience and develop and implement a plan for educational success. The Educational Advocate will also provide services to the caregiver on parent education and empowerment.

  • Closing the Gap - Full Service Schools
    Together with Buffalo Public Schools and United Way of Buffalo & Erie County, Joan A. Male Family Support Center is working to provide supportive social services for children and their parents directly through the school system. Children’s peer groups, home visits to provide parental support, parent advocacy with the school and social services, as well as summer programs for the children are provided. Joan A. Male Family Support Center has one social worker in the following schools: – Hamlin Park (Public School #74); West Hertel Academy (Public School #94); and Harvey Austin (Public School #97); and new in 2008, Community School (Public School #53).


Respite Child Care
Respite care is provided to children and families with special needs. We contract with both Erie County Department of Social Services as well as several mental health providers to provide recreational and mentoring services for their youth. Additionally, we have a special respite program for children in foster care who are at risk of being moved to another home or to an institution.


Supervised Visitation
Parents in need of reunification, sibling visitation or related visitation services, such as off-site supervised visitation, visit with their children in a safe, child-centered environment. Visitation is available 7 days per week. Intervention and guidance during any supervised visit is made by a staff member whose role is to protect children while providing parents with enhanced parenting skills that improve the parent-child bond.


Urgent Access
Urgent Access is a program for keeping children with mental health problems in their own homes or in their foster homes. Based on a national model called Wraparound Services, it focuses on the family deciding what they need. Our role is to guide the family, and others they identify as supports, through this process and then insure their needs are met through use of Wrap funds. Linkages are made to specialized programs for mental health treatment or education. Other times the needs are changes in behavior and responses that the family takes responsibility for. This is a short term program and much effort is placed on helping the family learn to advocate for themselves.


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